FAQ

Fairy Slime FAQ

INGREDIENTS

• Main: PVA and Borax
• Additional: colorants, fragrances, oils, lotion, soap, glycerin, clay
• Warning: Possible allergen cross-contamination (nuts, dairy, soy, gluten)

COMMON ISSUES

• Stiff slime: Normal during cold weather; will soften with warmth
• Sticky slime: Use activator (1 tsp borax + 1 cup water) or refrigerate

ORDERING

• Weekly restocks: Thursdays 3 PM PST/6 PM EST
• Shipping times:
  • US: 3-10 days
  • International: 1-5 weeks
• International customers responsible for customs/VAT/duties

RETURNS & PROBLEMS

• No returns. All sales are final.
  
• Address changes: Email info@fairyslime.com before shipping
• Wrong/damaged items: Email with order number and photos.

CONTACT Email info@fairyslime.com (include order number for specific inquiries)